Degraded VPS server network performance in US-Phoenix
Tuesday, 29 August, 2023
Monitoring - A fix has been implemented and we are monitoring the results.
Identified - We want to provide you with an update regarding the ongoing degraded network performance affecting our VPS nodes located in US, Phoenix. Our dedicated team has been diligently working to address the issue and restore normal performance levels. We understand the importance of a seamless experience and apologize for any inconvenience you may have faced.
We are pleased to report that significant progress has been made in resolving the underlying causes of the network degradation. Our experts have been actively implementing measures to mitigate the impact and enhance the overall performance of the affected VPS nodes.
While our efforts are ongoing, we are already observing positive results as the impact of the issue continues to decrease. Your patience and understanding during this time are greatly appreciated. We remain committed to delivering the reliable service you expect from us.
Rest assured, our team is working around the clock to fully resolve this situation and ensure the stability of your services. We will continue to provide regular updates as we make further advancements towards a complete resolution.
Thank you for your continued trust and support.